Privacy Policy

Effective Date: January 1, 2026

Clay Anders Insurance Services Inc. ("Company," "we," "our," or "us") is committed to protecting the privacy and security of personal information collected through our website, communications, and insurance-related services. This Privacy Policy explains how we collect, use, disclose, maintain, and protect personal information.

1Information We Collect

We may collect the following categories of personal information:

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Insurance inquiry details
  • Policy information
  • IP address
  • Browser and device information
  • Cookies and analytics data
  • Communication preferences

We may also collect non-personal information regarding website usage, traffic patterns, and interactions.

2How Information Is Used

Information collected may be used to:

  • Provide insurance quotes and services
  • Respond to inquiries
  • Improve customer support
  • Process insurance-related requests
  • Enhance website functionality
  • Personalize user experience
  • Maintain website security
  • Detect fraud or misuse
  • Comply with legal obligations

3Cookies and Tracking Technologies

Our website may utilize cookies, analytics platforms, and related tracking technologies to improve functionality and user experience. Users may disable cookies through browser settings, though some features may not operate properly as a result.

4Information Sharing

We do not sell personal information. We may share information with:

  • Insurance carriers
  • Licensed service providers
  • Technology vendors
  • Compliance providers
  • Government or legal authorities where required by law

5Data Security

We maintain commercially reasonable safeguards designed to protect information against unauthorized access, misuse, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7Data Retention

Information may be retained as necessary for operational, legal, compliance, regulatory, and recordkeeping purposes. The length of retention depends on the type of information and applicable legal requirements.

8User Rights

Users may request:

  • Access to stored personal information
  • Correction of inaccurate data
  • Deletion requests where applicable
  • Communication preference updates

To exercise these rights, please contact us using the information provided in Section 11.

9Children's Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10Policy Modifications

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to the website. Continued use of the website following any changes constitutes your acceptance of the revised policy.

11Contact Information

Clay Anders Insurance Services Inc.

521 Harper Avenue S.W.

Lenoir, NC 28645

Phone: 901-292-6454

Email: admin@clayandersinsuranceservices.com